Scene to Believe

Please contact our Customer Care Team on (02) 9054 2636 and one of our team members will be happy to assist you with using your voucher and making your book...

Our booking site only accepts Visa and MasterCard. If you’re experiencing issues with one of those cards, please contact your bank or card provider.

We’ve made it easy for you to reschedule your Santa Photo session. You will find the “Reschedule” button in both your “Booking Confirmation” and “Booking Re...

You can cancel your booking online at any time. Please refer to your Booking Confirmation email and scroll down to the text “Click here to view your bookin...

If you have missed your booking, please try and reschedule using the reschedule self-service button in your Booking Confirmation or Booking Reminder emails....

Please refer to your booking confirmation email. It will have the location details.  Or you can call your Shopping Centre’s customer service to get the rele...

Please let our set staff know as soon as you arrive and we will do our best to accommodate you or help you change your booking to another time slot.

Absolutely! Everyone is welcome to visit Santa regardless of whether you are purchasing a photo or not. For those little visitors that are not so sure of Sa...

We have a wide range of Christmas Themed Merchandise available for purchase at the Santa set. You can select and pay for them on the day.

There is no waiting! Scene to Believe Santa photos are printed instantly. If your purchase includes a digital photo, please allow up to 24 hours to retrieve...