Scene to Believe

You can cancel your booking online at any time.

Please refer to your Booking Confirmation email and scroll down to the text “Click here to view your booking confirmation online”.

Once you click on the link, you will be redirected to your unique booking page, click on the “Cancel” button below the QR code.

Please Note: Cancellation fees apply and your refund amount will depend on the cancellation Refund Policy (outlined below), as agreed to in the Terms of Sale at the time of booking.

You can reschedule your booking without a penalty.

The following cancellation fees apply:

• Cancellation up to 72 hours prior to the scheduled booking time will incur a 10% service fee of the total purchase amount.
• Cancellation within 24 to 72 hours prior to the scheduled booking time incurs a 25% service fee of the total purchase amount.
• Cancellation within 24 hours prior to the scheduled booking time incurs a 50% service fee of the total purchase amount.