FAQ
If your photo has a watermark you are likely viewing your digital gallery. We have watermarks on images prior to download to protect the image, however, onc...
Tue, 12 Sep, 2023 at 2:47 PM
You can scan the QR code on your receipt or click on the link in the email we sent you after your visit to access your digital gallery and purchase addition...
Tue, 12 Sep, 2023 at 2:47 PM
Oh no! Please return to the Santa set at the shopping centre and our set staff will be happy to help you.
Tue, 12 Sep, 2023 at 2:47 PM
Yes! Photos from 2019 onwards available for purchase, please contact the customer support team on (02) 9054 2636 for assistance, or let us know the informat...
Tue, 12 Sep, 2023 at 2:50 PM
The bottom of your snow globe slides off, so there’s no need to twist it. If it’s just a little stiff, just shuffle the base in the side to side motion and ...
Tue, 12 Sep, 2023 at 3:01 PM
Please check your email for an email from Santa@scenetobelieve.com. If you can't find it in your inbox, please check your junk mail folder. Or if you&...
Tue, 19 Sep, 2023 at 12:45 PM